Who we are
This Privacy Policy is issued by Nomad Caravan Detailing ("we", "us", "our") for the website nomadcaravandetailing.com.au.
How to contact us about privacy
Please contact us via the website form.
1. What we collect
We collect the information you submit to us directly, such as your name, contact details (phone and/or email), and enquiry details.
2. How we collect it
We collect personal information directly from you when you complete a form on this website or when you contact us by phone or email. We do not use analytics or advertising cookies on this website.
3. Why we use and share your information
We use your information to respond to your enquiry and to connect you with a suitable local service partner. We do not sell personal information and we do not send direct marketing.
4. Disclosure of your information
We disclose your information only to local service partners for the purpose of handling your enquiry, and to our service providers that help us operate this website. We do not disclose your personal information to anyone else unless required by law.
5. Calls (recording and transcription)
We do not record calls unless we state so at the start of the call. If recording or automated transcription is enabled, it is used to help handle your enquiry and is deleted or de-identified when no longer needed.
6. Storage, security and retention
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access. We keep personal information only as long as needed to handle your enquiry and for basic record-keeping.
7. Complaints
If your concern relates to the service provided, please contact the service partner directly. For privacy concerns about this website, please contact us via the website form.
8. Changes to this policy
We may update this policy from time to time. The updated version will apply from the date it is posted on this website.